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New Google IPD authentication FAQ
How much will switching to IdP authentication for Google affect POP and IMAP users?
How much will switching to IdP authentication for Google affect POP and IMAP users?
Up-to-date versions of Thunderbird, Outlook and all email clients we support can use OAuth. If you use Outlook 2019 or older, you will need to update or switch to Thunderbird. If you use Thunderbird, make sure your client is updated.
This change won't affect Thunderbird, Outlook, etc., and no settings should need to be changed. The only difference is that when using OAuth2 and Google decides that Thunderbird needs to reauthorize (login again) it will pop up the SIL Staff sign-in (IdP) screen instead of the Google login screen.
What if I don't want to sign in to my email account with IdP authentication? I have no problems keeping multiple sets of credentials straight.
What if I don't want to sign in to my email account with IdP authentication? I have no problems keeping multiple sets of credentials straight.
We are making this change because a vast majority of our helpdesk tickets come from users with multiple sets of credentials, accidentally mixing up Google, IdP, SIL and Wycliffe authentication methods. Consolidating SIL logins simplifies the process and significantly improves account security.
Additionally, as Wycliffe USA and SIL have fewer shared services, people will be unable to access SIL systems with Wycliffe USA credentials. This may not apply to you, but it's a reality for many.
In reality, this won't impact you very much. You probably only re-authenticate to Google once a month, and I don't anticipate that changing - you'll just provide different login information.
What if I don't want to sign in to my email account with IdP authentication? I have no problems keeping multiple sets of credentials straight.
What if I don't want to sign in to my email account with IdP authentication? I have no problems keeping multiple sets of credentials straight.
We are making this change because a vast majority of our helpdesk tickets come from users with multiple sets of credentials, accidentally mixing up Google, IdP, SIL and Wycliffe authentication methods. Consolidating SIL logins simplifies the process and significantly improves account security.
Additionally, as Wycliffe USA and SIL have fewer shared services, people will be unable to access SIL systems with Wycliffe USA credentials. This may not apply to you, but it's a reality for many.
In reality, this won't impact you very much. You probably only re-authenticate to Google once a month, and I don't anticipate that changing - you'll just provide different login information.
How can I prepare for the New Google IPD authentication
How can I prepare for the New Google IPD authentication
Know your username: generally,K it is your email address
mailto:izabela_karpienia@sil.org (you may want to update your
password manager)Password: Your current SIL Staff password - no need to keep track of
a separate Google password!
Don’t know it? Go here:
https://sil-pw.iidp.net/#/password/forgot
Know your current SIL Staff 2SV methods
Don’t know it?
Go here: https://sil-pw.iidp.net
Enter your ID and password
Click Signin
When it asks you for your 2-Step Verification methods, click “More Options.”
CLick “I need Help”
Choose to h
ave a one time code sent to your supervisor or to one of the other choices who know you.
Where can I get more information about IDP sign-in or test to make sure I am ready to to switch to IDP authentication with Google.
Where can I get more information about IDP sign-in or test to make sure I am ready to to switch to IDP authentication with Google.
Test your sign-in: https://sil-pw.iidp.net/#/
https://sil-pw.iidp.net/#/
Make sure you can access your SIL Staff recovery email account:
izabela_karpienia@bsm.org.pl mailto:izabela_karpienia@bsm.org.pl
Don’t want to wait? Request the change now! https://sites.google.com/sil.org/gtis-projects/new-google-sign-in/make-the-switch https://sites.google.com/sil.org/gtis-projects/new-google-sign-in/make-the-switch
As always, if you have any questions, please reach out to helpdesk@sil.org mailto:helpdesk@sil.org.
IDP 2SV — 2 step verification problems
I need an Staff sign-in (IdP) 2SV code.
I need an Staff sign-in (IdP) 2SV code.
You'll need to have a recovery code sent to your supervisor or one of the helpdesk staff. Try the steps below.
You'll need to have a recovery code sent to your supervisor or one of the helpdesk staff. Try the steps below.
Go to https://sil-pw.iidp.net to start logging in to the profile page.
When it asks you for the 2-step verification (2SV) code, click the MORE OPTIONS button and then click I need help.
On the next screen select your supervisor or you can select an admin you know, if one is listed listed there. Then click the SEND CODE button to have the code sent.
When you receive the code you can finish the login and you should be at the profile page where you can add other 2SV methods and get another 10 codes. You can add this account to an authenticator app on your phone so your phone can generate a code.
Where do I Manage my Identity Profile
Where do I Manage my Identity Profile
Go to https://sil-pw.iidp.net/#/profile and click manage my profile at the bottom Right
Can't log in
An error says there was a problem when logging in (username, password or disabled account)
An error says there was a problem when logging in (username, password or disabled account)
Go to the "Username" page for help.
How do I reset my password?
How do I reset my password?
Go to the IDP login page, https://sil-pw.iidp.net/#/ and log in
In the"Password" tile, click "CHANGE"
enter a new password in the box
Click continue
Confirm your new password the box
Click continue
Note that the new password has been saved
Click continue
You will be taken to the alternate address set up page described below.
Password How to set up an alternate address to send a password reset link to?
Password How to set up an alternate address to send a password reset link to?
By updating your identity profile information.
Click the Manage my profile and log in.
Click Change in the Password Recovery tile.
You will be taken to a “What if you forget your password” page where you can enter multiple Recovery addresses.
I forgot my Password.
I forgot my Password.
Click the Forgot Password
Enter your email address.
Click' SEND ME A LINK'
A password reset email will be sent to your main work email address (usually first_last@sil.org) and to all verified password recovery addresses. However, for enhanced security, no email addresses will be displayed on the screen.
My 2SV codes don’t work
My 2SV codes don’t work
.Go to https://sil-pw.iidp.net/#/
Enter your user ID and password.
On the 2SV page, click “More Options” in the lower Left
Click “I need Help:
You can send a 2-step verification code to a recovery contact. Choose your Supervisor or an Administrator who knows you or is in your time zone.
When logging into a standard Google authenticated account I get “ Your sign-in settings don't meet your organization's 2-step verification policy.
When logging into a standard Google authenticated account I get “ Your sign-in settings don't meet your organization's 2-step verification policy.
If you tried to log in to a Functional Google account that doen’t use the IdP, and you get the error “Your sign-in settings don't meet your organization's 2-step verification policy” You will need to Contact us.
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