Embedded Files
An error says there was a problem when logging in (username, password or disabled account)
An error says there was a problem when logging in (username, password or disabled account)
Go to the "Username" page for help.
My password doesn't work or I don't remember it (I know my username is right)
My password doesn't work or I don't remember it (I know my username is right)
Go to the "Password" page for help.
When trying to log in, my browser displays ...
When trying to log in, my browser displays ...
This XML file does not appear to have any style information associated with it. The document tree is shown below.<response><name> Bad Request</name><message>Client ID is missing</message><code>1545315879</code></response>
This error message is rare and usually temporary. If you continue to receive the error, do one of the following:
Clear your browser's cache
Use a different browser
What account (Identity) do I use?
What account (Identity) do I use?
Find help on our "Which Account" page.
I need help with my password
I need help with my password
Since you likely manage multiple accounts—such as Wycliffe and SIL IdPs, bank accounts, and social media—it might be tempting to use the same password for all of them. However, we strongly advise against reusing passwords. Using the same credentials across multiple sites creates a significant security risk: if one account is compromised, every account using that password is at risk.
Need help managing multiple passwords? Visit our "Password" page.
I need help with my User name.
I need help with my User name.
Need help with your user name? Visit our "User name" page.
Add an alternate email address for account for recovery?
Add an alternate email address for account for recovery?
By default, our IdP sends password recovery emails only to your SIL email address. Is it possible to add an alternate email account for recovery?Your SIL email ID address is managed by HR in Workday. To ensure you can always recover your password, we strongly recommend adding a backup email:
Log in to your identity profile at https://sil-pw.iidp.net/.
Add one or more alternate email addresses for recovery.
Once added, if you are ever locked out of your SIL email ID, you can choose to have your password reset link sent to your alternate email instead.
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