If you do not know your password for an identity account, you can reset it:

1. Click the Identity tile or go to https://sil-pw.iidp.net/#/ 

2. Click the Forgot Password

3. Enter your email address.

4. Click' SEND ME A LINK' 

5. A password reset email will be sent to your main work email address (usually first_last@sil.org) and to all verified password recovery addresses. However, for enhanced security, no email addresses will be displayed on the screen.

Note : If the account doesn't have a verified password recovery address, then the password reset email will also be sent to the user's supervisor if available

• TIP: Stop using your brain to remember passwords. Reusing one password across multiple sites is like having one key that opens your house, your car, and your safe—if a hacker finds it on a random gaming site, they have it for your bank, too. Use a password manager like 1Password or Bitwarden to create and remember unique, 20+ character passwords for every account. You only ever have to remember one. 

How do I change my password?

1. Go to the IDP login page, https://sil-pw.iidp.net/#/ and log in

2. In the"Password" tile, click "CHANGE"

3. enter a new password in the box

4. Click continue

5. Confirm your new password the box 

6. Click continue

7. Note that the new password has been saved 

8. Click continue

9. You will be taken to the alternate address set up page described below. 

Password How to set up an alternate address to send a password reset link to?

By updating your identity profile information.  

1. go to https://sil-pw.iidp.net/#/ 

2. Click the Manage my profile and log in. 

3. Click Change in the Password Recovery tile.

You will be taken to a “What if you forget your password” page, where you can enter multiple Recovery addresses. 

Is the password for each identity the same?

Each identity/icon (SIL, JAARS, Wycliffe, SIL Partners, Wycliffe Partner Access) has a separate password.  Though you may have set multiple identity passwords to the same thing.  THIS IS NOT RECOMMENDED!  Reusing passwords is a bad security practice to resuse passwords. As a best practice, we advise you to never use the same password for more than one site. 

 Also, please realize that passwords are not synchronized across profiles.  Changing the password for an SIL profile, for example, will not change the passwords for any other profile you have set up.    

How long is my password good for?

The lifetime for a standard password is 1 year.  When people enable 2-Step Verification on their account, their password is extended by 4 years to a total of 5 years before they will need to change their password again.

Why has my password expired so quickly?

As mentioned above, passwords are either good for 1 year or, for accounts with 2-Step Verification enabled, 4 years.  There is one situation in which your password may expire much sooner.

As you log in, the Identity Hub will periodically check your password against a global/public database of passwords that were part of an earlier data breach.  If your current password is discovered on that list, your password will be voided immediately and an alert displayed on your screen.  You will have the opportunity to either update the password immediately (recommended) or choose to update it within the next week.  

If you fail to update the password within the 1-week grace period, you will instead be required to use the "forgot password" link.

The Identity Hub keeps rejecting a new password I'm trying to set up.  Why?